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Frequenly Asked Questions
We’ve designed this journey to be smooth, supportive, and clear from the very beginning.
Here is the step-by-step path to your adventure in Japan:
What are the requirements for the Working Holiday visa, and for how long does it allow me to live and work in Japan?
The Working Holiday Visa is available to citizens of eligible countries who are generally between 18 and 30 years old (in some countries up to 35). Applicants must hold a valid passport, have sufficient funds to support themselves upon arrival, and meet basic health and character requirements set by the Japanese government. The exact requirements may vary slightly depending on your nationality and local embassy regulations.
The visa allows you to live and work in Japan for up to 12 months, giving you the freedom to work legally, travel throughout the country, and experience daily life in Japan while supporting your stay through employment.
Our team guides you through the full process — from eligibility checks and documentation to embassy preparation — to make the application simple, clear, and stress-free.
What is the application process, when should I start, and what support do you offer?
The application process begins with an initial assessment to confirm your eligibility and define your goals for the season. From there, we guide you step by step through the entire journey — including documentation preparation, visa guidance, embassy procedures, job placement coordination, and pre-departure support.
We strongly recommend starting as early as possible. Not only does early enrollment give you access to better placement options, but the program price is also lower for early applicants, rewarding those who secure their place in advance. As the season approaches, availability becomes more limited, competition increases, and it becomes more difficult to secure ideal roles and resort placements.
Throughout the process, our team provides continuous support — from your first application to your arrival in Japan and beyond — ensuring you have guidance, clarity, and support at every step.
What kind of jobs are available, and do I need to know Japanese or how to ski?
Most available positions are in the hospitality and tourism sector, including roles in hotels, resorts, restaurants, bars, guest services, housekeeping, lift operations, rental shops, and support roles within ski resorts. Job availability depends on employer demand and the season, so roles may vary.
You do not need to speak Japanese for most positions, as many resorts and businesses operate in English-friendly environments, especially in international ski areas. Japanese language skills are a plus but not a requirement.
You also do not need to know how to ski or snowboard to participate in the program — many roles are off-mountain and do not require any snow sports experience.
We help match your profile, experience, and goals with the best available opportunities to ensure a smooth and realistic placement process.
Can I go with my partner or friends, and what is life at the resort like (accommodation, day-to-day life, etc.)?
Yes — you can absolutely apply with your partner or friends. While we always do our best to place groups together or in the same area, this depends on availability, employer needs, and timing, so shared placements cannot be guaranteed. Applying early greatly increases the chances of being placed in the same resort or region.
Life at the resort is a unique experience. Accommodation is typically arranged through your employer or the resort and often involves shared housing with other international staff. Day-to-day life includes working shifts, exploring the area, socializing with coworkers, enjoying the mountains, and experiencing Japanese culture in a close-knit community environment. It’s a balance of work, adventure, and cultural immersion that creates a strong sense of community and unforgettable memories.
Important note: Resort life is centered around the mountains. While there are other activities and social opportunities, the mountain lifestyle is a core part of the experience. Being open to mountain life and giving it a real chance — whether through skiing, snowboarding, or simply enjoying the alpine environment — is essential, as there are limited alternatives for entertainment outside the resort setting.
What kind of insurance do I need for my trip to Japan?
Insurance requirements vary depending on your nationality. Some countries require proof of insurance for the visa process, while others require enrollment in Japan’s national health insurance after arrival.
Regardless of these requirements, we always strongly recommend having private comprehensive travel insurance, as skiing, working, and traveling in Japan come with inherent risks. Having the right coverage allows you to enjoy your experience with peace of mind, knowing you are protected in unexpected situations.
We do not partner with any specific insurance providers, but based on the experience of previous travelers, we can offer guidance on what coverage works well and help you organize your insurance as part of your overall trip preparation.
What are the program costs, and what other expenses should I consider for living in Japan?
Program pricing depends on the time of year and availability — you can find the current cost in the Visa + Cost section of our website, as prices vary by season and application period. In most countries, the Working Holiday Visa itself is free, or has only a minimal embassy processing fee.
Beyond the program fee, you should plan for additional personal expenses, including flights, travel insurance, SIM card or mobile data, food, transportation, and any equipment or clothing you may need for the season. You may also need to budget for a few nights in a hostel or temporary accommodation before moving into your resort housing.
Important: All costs below are estimates and can vary depending on location, season, lifestyle, and personal choices:
- Flights: variable by country and season
- Accommodation: approx. USD 150–250 per month (staff housing)
- SIM card: approx. USD 20
- Hostel (per night): approx. USD 15
- Food: approx. USD 300 per month
- Transportation to resort: approx. USD 20
- Equipment/clothing: varies depending on personal needs
- Season pass: depends on the resort, typically between USD 500–1,000, with some employers offering 25%–50% staff discounts
Income estimate:
Salaries typically range between ¥1,400–¥1,600 per hour, working approximately 35-40 hours per week, over a period of 4–5 months.
Important: It is essential to consider that approximately 20% of your salary is deducted for taxes, depending on your contract type, location, and local regulations. These figures are estimates and may vary by employer, role, and region.
We help you understand the full financial picture before departure so you can plan realistically and start your season in Japan prepared and confident.
What happens if I don't get a job? What is your refund policy?
We want you to feel confident that your investment is safe. A full refund is available in only three situations:
- Visa Process
A refund will be issued only if we are unable to secure a visa due to official unavailability or restrictions from the issuing authorities.
No refund applies if the applicant misses embassy appointments, fails to attend interviews, provides incorrect/incomplete documents, misses deadlines, or does not follow the required process. - Job Placement
A refund will be issued only if we are unable to secure employment for the applicant, provided all applicant responsibilities have been correctly fulfilled.
No refund applies if the applicant declines, rejects, or is dissatisfied with a job placement that meets the agreed conditions and role criteria previously explained and accepted. - Entry Restrictions (Force Majeure)
A refund will be issued only if entry to Japan becomes impossible due to external factors beyond anyone’s control, including pandemics, war, government border closures, or similar events.
No refund applies for personal decisions, change of plans, personal circumstances, or voluntary cancellation.
